Learn to send & receive money with ease.
Find out what you’ll need when sending or receiving money with Western Union.
Receive and send Western Union money transfers with ease.
Receiving or sending money with ease gives peace of mind. That is the experience that we want you to have.
Find out what you’ll need when sending or receiving money with Western Union.
Receiving Money
Requirements for receiving money in Jamaica from another country
Sending Money
Requirements for sending money from Jamaica to another country
Transactions of all amounts
- 1 Valid Photo ID
- TRN
IDs for Jamaican Nationals – Passport, Driver’s Licence, Elector Registration Identification Card, Jamaica Defence Force ID Card, Jamaica Constabulary Force ID Card
IDs for Visitors or Non-Jamaican Nationals – Passport, Driver’s Licence, National ID, Permanent Resident Card, US State IDs
Taxpayer Registration Number Card/Letter (TRN) is not required for visitors and not mandatory for minors (customers below 18 years of age)
- Customer’s True Name (Minimum First Name and Last Name)
- Permanent Address (Street Name and Number/District, City/Town, Parish/State, Country)
- Telephone/Contact Number
- Taxpayer Registration Number Card/Letter (TRN)
- Country of Birth
- Date of Birth
- Nationality
- Mother’s Maiden Name
- Occupation
- Employment Position Level
- MTCN
- Expected Amount
- Country of Origin
- Sender’s Name
- Purpose of Transaction
- Relationship between sender and the receiver
- Politically Exposed Person Status
- 1 Valid Photo ID
- TRN
IDs for Jamaican Nationals – Passport, Driver’s Licence, Elector Registration Identification Card, Jamaica Defence Force ID Card, Jamaica Constabulary Force ID Card
IDs for Visitors or Non-Jamaican Nationals – Passport, Driver’s Licence, National ID, Permanent Resident Card, US State IDs
- Customer’s True Name (Minimum First Name and Last Name)
- Permanent Address (Street Name and Number/District, City/Town, Parish/State, Country)
- Telephone/Contact Number
- Taxpayer Registration Number Card/Letter (TRN)
- Country of Birth
- Date of Birth
- Nationality
- Mother’s Maiden Name
- Occupation
- Employment Position Level
- MTCN
- Expected Amount
- Country of Origin
- Sender’s Name
- Purpose of Transaction
- Relationship between sender and the receiver
- Politically Exposed Person Status
Transactions of all amounts
- 1 Valid Photo ID
- TRN
- Customer’s True Name (Minimum First Name and Last Name)
- Permanent Address (Street Name and Number/District, City/Town, Parish/State, Country)
- Telephone/Contact Number
- Taxpayer Registration Number Card/Letter (TRN)
- Country of Birth
- Date of Birth
- Nationality
- Mother’s Maiden Name
- Occupation
- Employment Position Level
- MTCN
- Expected Amount
- Country of Origin
- Sender’s Name
- Purpose of Transaction
- Relationship between sender and the receiver
- Politically Exposed Person Status
- 1 Photo ID (Passport only)
Taxpayer Registration Number Card/Letter (TRN) is not required for visitors and not mandatory for minors (customers below 18 years of age)
- Customer’s True Name (Minimum First Name and Last Name)
- Permanent Address (Street Name and Number/District, City/Town, Parish/State, Country)
- Telephone/Contact Number
- Taxpayer Registration Number Card/Letter (TRN) – not mandatory for minors
- Country of Birth
- Date of Birth: Minors must be 14 years or older
- Nationality
- Mother’s Maiden Name
- Occupation – in most instances the occupation for minors is either Student or Unemployed
- Employment Position Level – not required where occupation is Student or Unemployed
- Specific relationship with sender to confirm that transaction was sent from a parent or guardian
- MTCN
- Expected Amount
- Country of Origin
- Sender’s Name
- Purpose of Transaction
- Relationship between sender and the receiver
- Politically Exposed Person Status
- 1 Valid Photo ID
- TRN
IDs for Jamaican Nationals – Passport, Driver’s Licence, Elector Registration Identification Card, Jamaica Defence Force ID Card, Jamaica Constabulary Force ID Card
IDs for Visitors or Non-Jamaican Nationals – Passport, Driver’s Licence, National ID, Permanent Resident Card, US State IDs
- Customer’s True Name (Minimum First Name and Last Name)
- Permanent Address (Street Name and Number/District, City/Town, Parish/State, Country)
- Telephone/Contact Number
- Taxpayer Registration Number Card/Letter (TRN)
- Country of Birth
- Date of Birth
- Nationality
- Mother’s Maiden Name
- Occupation
- Employment Position Level
- MTCN
- Expected Amount
- Country of Origin
- Sender’s Name
- Purpose of Transaction
- Relationship between sender and the receiver
- Politically Exposed Person Status
- Transaction not allowed
Frequently Asked Questions
You may be required to provide additional documents to protect you from potential fraud and to ensure that we (GraceKennedy Money Services) adhere to regulatory requirements.
High risk countries include those countries listed on the Financial Action Task Force (FATF) and other international high-risk jurisdiction lists, i.e. jurisdictions which are the subject of an adverse rating or an international sanction related to identified deficiencies in that jurisdiction’s regulatory processes geared at combatting money laundering, terrorism financing or the proliferation of weapons of mass destruction.
FATF List: Bulgaria, Burkina Faso, Cameroon, Democratic Republic of Congo, Croatia, Haiti, Jamaica, Kenya,Mali, Mozambique, Namibia, Nigeria, Philippines, Senegal, South Africa, South Sudan, Syria, Tanzania, Turkey, Vietnam, Yemen, Myanmar.
NB. This list is not static. It changes numerous times during a calendar year.
No transactions can be sent to or received from North Korea and Iran.
You may not be able to use Western Union because additional information about your past money transfer is required.
- Please visit gkmsonline.com/money-transfer
- Scroll down the page to the banner labeled: “Unable to use Western Union?”
- Click the “GET HELP” button. Then complete the questionnaire.
- After Western Union receives your questionnaire and required documentation, you will receive an email with a response within 3 business days.
The following IDs will be accepted when you need to send/receive money: Passport, Driver’s Licence, Elector Registration Identification Card.
We may ask for evidence to support the purpose of your money transfer in order to safeguard you from potential fraud and to ensure that the funds you send or receive will be used for a legitimate purpose. Our goal is to be certain that we understand and validate the purpose of your transaction to adhere to regulatory requirements. That way the next time you do business with us, it will be a hassle free experience.
Salary
- Employment Information/ Employment Identification
- Job Letter
- Pay Slip
- Audited Accounts (if self-employed)
- Open-Source Verification
Savings/Bank Account
- Withdrawal Slip/Transaction Receipt
- Bank/Financial Statement
- Bank Account Details (Name, Branch, Type of Account)
- Bank Letter
Business Income
- Business Registration Documents
- Bank/Financial Statement
- Bank Letter
- Audited Accounts (if self-employed)
- Tax Declaration/Tax Compliance Documents
- Open-Source Verification
- Invoices/Receipts or payments
Borrowed Funds/Loan
- Loan Letter
- Bank Letter
- Details of Loan (amount, date, purpose, financial institution)
Cash Tips
- Employment Information/ Employment Identification
- Job Letter
Gaming/Lottery Winnings
- Winning ticket receipt
- Picture of Customer being awarded cheque
- Open-Source Verification of award of prize
Gift
- Letter from Giver of monetary gift
- Donor’s Name, address, source of wealth, and relationship
Inheritance
- Copy of letter from Executor of the deceased
- Copy of will
- Letter from Lawyer
Investment/Pooled Funds
- Investment Statement
- Statement regarding Partner Draw
Pension/Government/Welfare
- Letter from Pension/Government/Welfare Payment Department
- Copy of Pension/Welfare Cheque
Sale of Goods/Property/Services
- Bill of Sale
- Letter from Real Estate Agent
- Invoices/Receipts
