Your GK One Card is more than just a financial tool—it’s a gateway to convenience and security. However, safeguarding your card from potential risks is essential to fully enjoy its benefits. Whether you’re shopping online, using ATMs or managing your account, these safety and security tips will help you protect your GK One Card.
Keep Your Card Information Private
- Never share your card number, PIN, or CVV code with anyone.
- Avoid sharing your card details over the phone or via email unless you are certain of the recipient’s authenticity
Fortress your inbox
Watch out for unauthorised password resets-they could be a hacker’s trick to get access to your GK One App and Prepaid Card.
Never expose your card unnecessarily and keep your card in view while doing a transaction
This prevents unauthorized use of your card by someone who could have been privy to its details during a transaction at a point of sale/cashier. Believe it or not, fraudsters can take a quick photo of your GK ONE card details if you are not paying close attention to them while they’re handling your card.
Store your card securely in a safe place so it can’t be used without your knowledge
Protect your GK ONE card from unauthorized use by keeping it in a safe place such as a wallet, purse or locked compartment/drawer in your home or office. You can go a step further by using an RFID protective sleeve to protect against card ‘skimming’. Cards can get skimmed if you’re in public and if someone gets close enough to scan it with a skimming device.
Monitor Your Transaction History
Regularly check your transaction history in the GK One app for any unauthorized or suspicious activity.
Use Secure Websites
- When shopping online, ensure the website is secure. Look for https:// in the URL and a padlock icon.
- Avoid entering card details on public or shared computers.
Report Lost or Stolen Cards Immediately
Contact GraceKennedy Money Services at 876-926-2454 (Monday-Saturday 9am-5pm) if your card is lost or stolen to prevent unauthorized use.
Be Cautious with ATMs
- Use ATMs in well-lit, secure locations.
- Cover the keypad when entering your PIN to prevent shoulder surfing.
Update Your Contact Information
Ensure GraceKennedy Money Services has your current phone number and email address to reach you quickly if suspicious activity is detected.
Shred Sensitive Documents
Shred any documents that contain your card information before properly disposing of them.
Beware of Phishing Scams
Do not click on links or download attachments from unknown or suspicious emails or texts claiming to be from GraceKennedy Money Services.
By keeping your card information private, monitoring transactions and using secure practices both online and in person, you can greatly reduce the risk of unauthorized use. Remember to store your card securely, be cautious with ATMs and stay vigilant against phishing scams. With these proactive tips, you can enjoy the benefits of your GK One Card confidently and securely.
