The Cayman Islands
Who we are
As part of the GraceKennedy Financial Group, GraceKennedy Money Services (GKMS) is dedicated to helping customers maintain vital connections with their loved ones, whether they’re near or far. We have proudly offered Western Union money transfer services in the Cayman Islands since 2015, fulfilling our promise to deliver safe, efficient and competitive options to our customers.
Today, there are nine easily accessible agent locations in Cayman that make it easier to send money to over 200 countries worldwide.
Financial Services Made for You
Life in the Cayman Islands is vibrant and diverse and many of the people who call it home work hard to provide for their families. GK Money Services understands their needs and provides simple and hassle free ways to send and receive money transfers.
Money In Minutes
This service offers pick up at Agent locations - generally within minutes
Direct to Bank Account
(Registration required for Jamaica) Deposit directly to a bank account.
Next Day
Send money today and your loved ones can pick up tomorrow.
GK ONE Prepaid Cards
Encourage your receivers in Jamaica to sign up for GK ONE and receive funds directly to a prepaid card.
Direct to Wallet
Transfer to a receiver's mobile wallet eg. GK ONE for Jamaica and G-Cash for the Philippines.
Bill Payment
Through QUICK PAY. Find out more in locations.
Our Locations
Visit any of our locations in Cayman to access our services.
GKMS
Barcam Esso
72 Arterial Way, Prospect, Grand Cayman, KY1-1007
Phone: (+1) 345-9494589
Opening Hours:
Monday - Friday: 6:00am-10:00pm
GKMS
Foster’s Airport
Airport Centre 63 Dorcy Drive, Grand Cayman, George Town , KY1-1200
Phone: (+1) 345-9434700
Opening Hours:
Monday - Friday: 9:00am-9:00pm
GKMS
Foster’s Countryside
Hirst Road Savannah, Savannah, Bodden Town, KY1-1500
Phone: (+1) 345-9434700
Opening Hours:
Monday - Friday: 9:00am-9:00pm
GKMS
Foster’s Camana Bay
Fosters Food Fair Strand, Seven Mile Beach, West Bay, KY1-1105
Phone: (+1) 345-9434700
Opening Hours:
Monday - Friday: 9:00am-9:00pm
GKMS
L&M Superstore, Cayman Brac
447 Bigh Road Cayman Brac, Stake Bay, Cayman Brac, KY2-2200
Phone: (+1) 345-9434700
Opening Hours:
Monday-Saturday: 7:30am-9:00pm
GKMS
One Stop Grocery
2560 Seaview Road, Grand Cayman, East End , KY1-2560
Phone: (+1) 345-9434700
Opening Hours:
Monday - Saturday: 6:30-10:00pm
Sunday: 7:00am-9:00pm
GKMS
Shop Smart Deals
City Plaza, # 1B, Crewe Road, Georgetown
Phone: (+1) 345-3229400
Opening Hours:
Monday-Saturday: 8:00am-8:00pm
Sunday: 1:00pm-5:00pm
GKMS
Small Deals Outlet
15 Main Street, Thompson Building Ground Floor, George Town , KY1-1601
Phone: (+1) 345-9434700
Opening Hours:
Monday - Friday: 8:00am-6:30pm
Introducing the NEW GK ONE App.
Get ready, Cayman – the future of money transfers is here!
You’ll soon be able to enjoy the convenience of sending money from your mobile phone to over 200 countries worldwide.
Not able to leave the office (or the beach) to send money to your loved ones? No worries!
Download the GK ONE App and send your Western Union money transfers from anywhere, anytime, 24/7.
Send Money Anywhere, Anytime with GK One
Send Western Union money transfers 24/7 using the GK One App.
Frequently Asked Questions
You are able to send up to $1,000 KYD at this time. This limit will be increased in the near future.
The GK One Mobile app is a convenient, secure mobile app that can be used to send international Western Union money transfers to over 200 countries.
Download the app for free from the Google Play Store or the Apple App Store, follow the registration steps, and complete the verification process.
You can send remittances to almost anywhere in the world 24/7 with your mobile phone.
You can register with any number however we will need to verify your identity.
Yes, you can still use the GK ONE App regardless of your location. We will need to verify your identity.
Yes, an internet connection (Wi-Fi or mobile data) is required to access the features.
Existing GKMS/WU customers will need a valid government-issued photo ID to complete a one-time verification. Once that’s done, you won’t need to show it again when sending remittances through the app.
The app only supports local currency (KYD).
You can reach out to our customer service team at 943-4700.
Yes! We use top-tier encryption and security measures to protect your transfers and personal information.
We use multi-factor authentication, data encryption, and fraud prevention systems to ensure your security.
If you lose your phone, contact customer support immediately to secure your account. To reset your password, use the “Forgot Password” option on the login screen.
Yes, we comply with local and international financial regulations to ensure safe and legal transactions.
As an added layer of protection for your account, we’ll use this information to build your customer profile with us. This way, if we spot an unusual transaction, we can alert you quickly and help you to protect your money.
The process takes less than 3 minutes to verify your identity.
No, this step is a prerequisite to using the GK One App.
To verify your identity, we will need a copy of either your:
- Passport
- Driver’s License or
- Cayman Island’s Voter’s ID
Please note: You will need to be an existing GKMS/WU customer.
- Minimum: KYD 5
- Maximum (Daily): KYD 830
- Maximum Monthly: USD 3500
Processing times may vary depending on the receiving method. Cash pick up: a few minutes, Direct to Bank: 2–3 days, Direct to Wallet: a few minutes.
- Visa Credit/Debit Cards: 3% of the transaction principal
- Mastercard Credit/Debit Cards: 3% of the transaction principal
- Some banks may charge a Cash Advance Fee when using a Credit Card
Yes, the Western Union send fee and the bank charges are all the fees that a customer incurs.
Please contact GK One Customer Support for assistance if your transaction fails. You can reach out to our customer service team at 943-4700.
